REPORTING RELATIONSHIP: VAS Team Leader
PURPOSE:
O&M of Roaming platforms Roamsalute/Traffic Steering/LRN/Feel@home/IRS
O&M of Huawei VAS Services
O&M of all third party VAS providers
KEY RESPONSIBILITIES:
Ensure smooth O&M on the VAS nodes.
Features enabling and configuring upon customer requests, short codes definitions, message broadcasting,
routing administration,SMPP configuration
Perform system backups and transferring to external media.
Review traffic management and system performance reports and coordinate with planning department if necessary
Maintaining the VAS nodes in accordance with the standards set out by vendors manuals.
Submitting O&M reports on scheduled basis.
Ensuring prompt and effective fault attendance, rectification and escalation.
Any extra task given by the supervisor
EDUCATION AND EXPERIENCE:
At least Bachelor of Science in IT o related field.
At least one year experience in the same role.
Good communication skills
OTHER COMPETENCIES:
Knowledge of O&M of SMSC/MMSC/VMS/MCA/CRBT is an advantage
Good knowledge of Unix Administration,DB and Networking as well as windows server
Ability to analyze system performance and coordinate with other departments for solutions
Good knowledge in troubleshooting problems encountered in the nodes
careers@zantel.co.tz
Work under minimal supervision
